How can we help?

FAQ

Bizzi Board Questions

Production Update

During a recent review of our first production batch, we noticed a small spelling mistake hidden beneath one of the weather flaps (“thounderstorm”).

This does not affect play, learning, or durability, and is not visible when the felt piece is attached.

This will be corrected in the next production run.

What’s included?
  • Bizzi Board felt activity book
  • Felt activity pieces
  • Pre-attached Velcro
  • Built-in storage pockets
What makes this different from cheaper busy boards?

Many busy boards focus on quick entertainment.

The Bizzi Board is designed with intentional structure, calm colours, and a consistent theme to support focused, meaningful play.

Each page builds real skills step by step, helping children stay engaged rather than overwhelmed.

How do I clean it?

We recommend spot cleaning with a slightly damp cloth and allowing it to air dry fully.

However, before doing this it is best to try cleaning the board using baby wipes first.

Is it suitable for travel?

Yes. The Bizzi Board weighs just under 600g and is designed to be lightweight, quiet, and easy to carry.

Perfect for car journeys, flights, cafés, and everyday outings.

Is it safe and UK tested?

Yes. The Bizzi Board is safety checked and compliant with UK regulations (UKCA & CE) and is third-party inspected for quality and safety.

Do the felt pieces come pre-cut?

The felt pieces are supplied attached to the sheet and require a simple snip before first use.

This prevents pieces being lost during production and shipping. Most parents complete this in around 10–15 minutes.

What age is the Bizzi Board suitable for?

The Bizzi Board is designed for children aged 3 years and above.

Due to small parts, it is not suitable for children under 3. Older children can continue to use it as their skills develop.

ebook Questions

Why is it cheaper with the Bizzi Board?

The guide is priced to reflect its full value.

When purchased with the Bizzi Board, it’s offered at a reduced price to make the full experience more accessible, as they are designed to work together.

Will I run out of activities?

No.

Activities are designed to be reused, adapted, and repeated.

The guide will also be updated over time with additional ideas and improvements.

Is this worth it if I already have activity ideas?

Answer

Will this replace screen time?

Not completely.

It provides practical alternatives for the moments you want something different.

Over time, those moments can help reduce screen reliance. But it does not eliminate screen time.

Do I need the Bizzi Board to use it?

No — it works perfectly on its own.

However, many parents use it alongside the Bizzi Board to create more structured play.

Is it easy to use?

Yes. It’s designed to be used in real time, not studied.

You can quickly open the guide, jump to an activity, and start immediately.

What’s actually inside the guide?

You’ll receive 266 pages of structured, practical content, including:

  • 30 at-home activities (by age group)
  • 20 travel activities (car, plane, train, bus)
  • 5 storytelling activities (no preparation)
  • Busy Board activity ideas with multiple levels
  • Full Parent Guide and real-life advice
How do I receive the eBook?

After your purchase, you’ll receive a download link by email.

Simply click the link to download your eBook and start using it straight away.

Delivery is usually instant, but in some cases may take up to 10 minutes.

Because this is a digital product, all sales are final and we’re unable to offer returns or refunds.

What age is this suitable for?

This guide is designed for children aged 2 to 4+.

Activities are structured by age, so you can easily choose what fits your child best.

Cancellations & Refunds

What is your refund policy?

We offer a 30-day return window for physical products, as long as they are unused and in their original condition and packaging.

Once we receive and inspect the item, a refund will be processed to your original payment method.

Digital products are non-refundable.

Do you allow refunds for a change of mind?

Yes — as long as the item is unused, in original condition, and returned within 30 days.

We want you to feel confident when ordering, but we do ask that items are returned in a resellable condition.

Can I cancel my order?

Yes but only If your order hasn’t been dispatched yet.

As we aim for same-day dispatch, please contact us as soon as possible after placing your order.

Shipping, Returns & Exchanges

Do you offer free shipping?

Yes — we offer free UK delivery on all orders.

  • Orders that include a Bizzi Board are sent with free express shipping
  • Sticker-only orders are sent via standard 2nd class delivery
  • If stickers are purchased with a Bizzi Board, they are included in the same express shipment

Our aim is to make delivery simple, fast, and reliable.

Which shipping courier do you use?

We use reliable UK courier services such as Evri & Royal Mail to ensure your order arrives safely and on time.

The exact courier may vary depending on your location and order.

How long does shipping take?

Orders placed before 2pm (Monday–Friday) are usually dispatched the same day.


Standard delivery typically takes 2–3 working days within the UK.


Orders sent with express delivery are expected to arrive the next working day, provided they are placed before the 2pm cut-off.


While we always aim for fast and reliable delivery, timings may occasionally vary depending on the courier.

Do you offer free returns?

At this time, return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

What is your return policy?

You can return unused items within 30 days of delivery.

Items must be in their original condition and packaging.

To start a return, simply contact us at sales@precioussnuggle.co.uk and we’ll guide you through the process.

Read our Returns & Refund policy for detailed information.

What is your shipping policy?

We process and dispatch orders quickly, often on the same working day if ordered before 2pm.

Delivery times are typically 2–3 working days (next working day with express) within the UK, and tracking information is provided once dispatched.

Do you ship overseas?

Currently, we focus on UK delivery only.


When international shipping becomes available, this will be updated on our store.

Get in touch

Have questions about your order, or a general enquiry?


Email us: sales@precioussnuggle.co.uk

We aim to get back to you quicker than you can imagine